Olight Store Reviews

"Olightstore.com" accepts various payment methods. These include PayPal, credit cards, and debit cards. During the payment process, customers will find images for VISA, MasterCard, and others on the payment screen. By clicking on any of these card images, customers can proceed to the checkout page and fill in their card information. Please note that the website does not accept other forms of payment such as cash, cheque, or postal order. It is important to ensure that the chosen payment method is valid and has sufficient funds before making a purchase.

Olightstore.com offers a wide range of products with varying prices. For instance, the Arkfeld Pro Flat EDC Flashlight with LED Light, UV and Laser is priced at $99.99. The Seeker 4 Pro High Power Flashlight is available for $139.99, while the Oclip Clip Light with White and Red Light is priced at $29.99. The Marauder Mini Powerful LED Flashlight With RGB is available for $199.99. Other products such as the i3T 2 EOS Small EDC Flashlight and imini 2 Rechargeable Mini Flashlight are priced at $19.99 each. The Tactical Lights Warrior 3S High Beam Tactical Flashlight is available for $119.95. Prices for other products can be found on the official website. Please note that prices may vary based on the product features and specifications.

Olightstore.com offers a Lifetime Warranty for all lights and knives. This warranty covers any defects in material and workmanship under normal use. However, it does not cover loss, theft, deliberate damage, or cosmetic damage. Rechargeable batteries and charging cases have a 2-Year Warranty, while MCC Charging Cable, Remote Pressure Switch, and Mount have a 1-Year Warranty. Non-rechargeable batteries, Clip, Headband, Lanyard, Osling, Holster, etc., do not have a warranty.

For returns, Olightstore.com provides a 30-day return policy. Customers can return their order for any reason within 30 days from the date of receipt. To qualify for a return, items must be in new condition, unworn, and in their original packaging. Upon requesting a refund or replacement, a return label is provided at no additional cost. Free or promotional items must be returned along with the original item to receive a full refund. The refund or replacement process is initiated upon receiving the return, and the credited amount is automatically applied to the original payment method. It may take 1-3 working days for the refund to reflect on bank statements. The new product is shipped within 2 business days.

For purchases outside 30 days requiring a warranty, the customer will need to cover the shipping cost to return the item back to Olightstore.com. Olightstore.com will be responsible for the shipping cost when the item is sent back to the customer and all repair fees.

Regarding the shipping policy, Olightstore.com offers free shipping within the U.S. using USPS for orders over $49 after any discount codes and Coupons/Reward Dollars have been applied. Black Diamond and Legend members can enjoy free shipping on all orders by using USPS. If a change in the logistics method (UPS Ground, FedEx) is needed, additional logistics fees will be charged. The specific logistics fees depend on the region and the gross weight of the product. Customers can also choose the Signature Required service, which is charged. Black Diamond and Legend members need to pay the corresponding logistics fees if the shipping method was changed to UPS Ground or FedEx. Olightstore.com only ships to the U.S. Orders are mainly sent directly to customers from the VA warehouse via USPS or FedEx. The standard delivery time is estimated at 3-7 days. A few orders are sent out from the factory directly via FedEx, DHL, or UPS, with the standard delivery time estimated at 5-10 days. A few remote addresses and military regions need to be sent from the VA warehouse in batches and then sent from the VA warehouse by USPS, which normally takes about 2 weeks. If the order has not shipped, the shipping address can be changed by contacting customer service. However, if the package has been sent out, the shipment cannot be changed.

Reviews for Olightstore.com appear to be mixed. Some customers have praised the company's customer service and product quality, stating that they received exceptional service and that the products are exceptional. They mentioned that defective items were replaced with brand new ones without any questions asked. However, other customers have expressed dissatisfaction, citing issues with customer support and product quality. Some customers reported receiving refurbished or defective units that did not work as advertised. There were also complaints about the company's website, with some finding it hard to navigate and others experiencing issues with orders. Despite these issues, some customers have noticed improvements in the company's customer service and shipping times in recent years. Overall, the reviews suggest that while some customers have had positive experiences with Olightstore.com, others have faced challenges. It's important to note that these are individual experiences and may not represent the experiences of all customers.