(5.0 / 5)1799+ Ratings

Olight Store Reviews

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Overall Rating

5.0
10 Reviews
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About Olight Store

Olightstore.com is a platform that specializes in providing a wide range of illumination tools. The store offers products such as Tactical Lights, Outdoor Lights, Rail-Mounted Lights, Intelligent Lights, and Headlamps. They have a variety of flashlights including the Arkfeld Pro Flat EDC Flashlight with LED Light, UV, and Laser, the Seeker 4 Pro High Power Flashlight, and the Marauder Mini Powerful LED Flashlight With RGB. They also offer the Oclip Clip Light with White and Red Light and the Baldr S Rail Mounted Light. For those who prefer smaller, more compact options, there's the i3T 2 EOS Small EDC Flashlight and the imini 2 Rechargeable Mini Flashlight. They also have a range of headlamps like the Perun 2 Mini LED Rechargeable Headlamp. The store is dedicated to creating quality products to help customers conquer the night, whether for work or hobbies, indoors or out. They strive to deliver cutting-edge illumination tools that are perfect for dark scenes. Their products are highly recommended by various channels and users. They also offer services for dealers and wholesale.

Olight Store Pros & Cons

Pros:

  • High-Quality Products: Olightstore.com is known for its high-quality LED torch lights, head torches, bike lights, and tactical weapon lights, praised for their durability and performance.
  • Customer Service: Some customers have reported exceptional customer service, with quick resolution of issues and replacement of defective items without questions.
  • New User Benefits: New users receive a gift and a 10% off coupon code, along with emails on new product arrivals and special offers.
  • Loyalty Program: The Olight Loyalty Program offers points and O Coins, which can be used for future purchases.
  • Frequent Sales: The store often has sales, providing customers with discounted prices on products.

Cons:

  • Product Issues: Many customers have reported issues with product quality, including receiving refurbished or defective units that do not work as advertised.
  • Customer Support Issues: Some customers have experienced difficulties in contacting customer support, with long wait times and unhelpful representatives.
  • Website Issues: The website has been criticized for being hard to navigate, with issues during checkout and order processing.
  • Warranty Issues: There have been complaints about the company not honoring warranties, with some customers facing delays and excuses when trying to get replacements.
  • Bait and Switch: Some customers have reported that the company indicates limits on items but then allows resellers to purchase in bulk, leading to stock issues for regular customers.

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Olight Store Customer Reviews (10)

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Alyson Schick
Alyson Schick
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Feb 7, 2023
David Reeves
David Reeves
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Feb 6, 2023
Christina Fried
Christina Fried
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Feb 5, 2023
Heriberto Bowens
Heriberto Bowens
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Feb 5, 2023
Hardouin Gilbert
Hardouin Gilbert
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Feb 4, 2023
Brigitte Werner
Brigitte Werner
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Feb 3, 2023
Sebastian Nagel
Sebastian Nagel
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Feb 3, 2023
Fríður Níelsdóttir
Fríður Níelsdóttir
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Feb 3, 2023
Carol Dill
Carol Dill
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Feb 2, 2023
Doris White
Doris White
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Feb 2, 2023

Olight Store Customer’s Q&A

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Olight Store Features and Benefits

Olightstore.com offers a range of features and benefits:

  • High-quality products: The store is known for its high-quality LED torch lights, head torches, bike lights, and tactical weapon lights. The products are praised for their durability and performance.
  • New User Benefits: The store provides benefits for new users, including a gift and a 10% off coupon code. Users also receive emails on new product arrivals, special offers, and exclusive events.
  • Loyalty Program: The Olight Loyalty Program offers additional benefits, including points and O Coins, which can be used for future purchases.
  • Frequent Sales: The store often has sales, providing customers with the opportunity to purchase products at discounted prices.
  • USB-Rechargeable Batteries: Many of the flashlights come with USB-rechargeable batteries, offering long runtimes and convenience.
  • Useful Features: The products come with useful features such as pocket clips and magnetic bases.

These features and benefits make Olightstore.com a popular choice for customers looking for high-quality lighting products. Hope this helps!

Olight Store Pricing

Olightstore.com offers various products with different pricing:

  • Arkfeld Pro Flat EDC Flashlight: Subtotal $97.49, Original Price $129.99, Save $32.50.
  • Osight 3 MOA with Magnetic Charging Cover: Subtotal $139.99, Original Price $199.99, Save $60.00.
  • DIY Bundle Arkfeld Flat Flashlight with Green Laser & White Light: Pricing not specified.

For the most up-to-date pricing, it is recommended to visit the Olightstore.com website directly.

About Olightstore.com Payment Method?

"Olightstore.com" accepts various payment methods. These include PayPal, credit cards, and debit cards. During the payment process, customers will find images for VISA, MasterCard, and others on the payment screen. By clicking on any of these card images, customers can proceed to the checkout page and fill in their card information. Please note that the website does not accept other forms of payment such as cash, cheque, or postal order. It is important to ensure that the chosen payment method is valid and has sufficient funds before making a purchase.

Olight Store FAQs

FAQ

How To Open A Olight Store Account?

To open an account on olightstore.com, follow these steps:

  1. Visit the olightstore.com website.
  2. Click on the Login or Register option usually found at the top right corner of the website.
  3. If you're a new user, click on Register or Sign Up.
  4. You'll be asked to provide your email address and create a password.
  5. After filling in the details, click on Create Account or Register.
  6. You may be asked to verify your email address. If so, go to your email inbox, open the email from Olightstore, and click on the verification link.

Once these steps are completed, you should have your own account on olightstore.com. This will give you quick and easy access to your orders, wishlist, and more. It also allows you to enjoy exclusive perks and offers. Hope this helps!

FAQ

Olight Store Alternatives

Here are some alternatives to olightstore.com:

  1. olightworld.com
  2. longhorntactical.com
  3. bangbang.com.hk
  4. puskarnicazagreb.hr

These websites offer similar products and services. It's always a good idea to compare prices, product quality, and customer service before making a purchase. Hope this helps!

FAQ

Does Olight Store offer free shipping?

Free US shipping for orders over $49 (after discounts), or free for Black Diamond/Legend members.
FAQ

What’s Olight Store’s warranty policy?

It varies on the types of Olight Store products, ranging from 1 to 10 years.
FAQ

What is Olight Store’s policy for items that are no longer under warranty?

If items are no longer under warranty, Olight Store offers up to 30% off towards an order of a new light on their online store website.
FAQ

What is Olight Store’s return policy?

Olight Store’s return policy allows orders to be returned for any reason within 30 days from the date the order was received.
FAQ

How long does it take to process a refund or replacement?

It might take 2-5 working days for a refund to show up on any bank statements.
FAQ

About Olightstore.com Prices and Cost?

Olightstore.com offers a wide range of products with varying prices. For instance, the Arkfeld Pro Flat EDC Flashlight with LED Light, UV and Laser is priced at $99.99. The Seeker 4 Pro High Power Flashlight is available for $139.99, while the Oclip Clip Light with White and Red Light is priced at $29.99. The Marauder Mini Powerful LED Flashlight With RGB is available for $199.99. Other products such as the i3T 2 EOS Small EDC Flashlight and imini 2 Rechargeable Mini Flashlight are priced at $19.99 each. The Tactical Lights Warrior 3S High Beam Tactical Flashlight is available for $119.95. Prices for other products can be found on the official website. Please note that prices may vary based on the product features and specifications.

FAQ

Olightstore.com Return Policy?

Olightstore.com offers a Lifetime Warranty for all lights and knives. This warranty covers any defects in material and workmanship under normal use. However, it does not cover loss, theft, deliberate damage, or cosmetic damage. Rechargeable batteries and charging cases have a 2-Year Warranty, while MCC Charging Cable, Remote Pressure Switch, and Mount have a 1-Year Warranty. Non-rechargeable batteries, Clip, Headband, Lanyard, Osling, Holster, etc., do not have a warranty.

For returns, Olightstore.com provides a 30-day return policy. Customers can return their order for any reason within 30 days from the date of receipt. To qualify for a return, items must be in new condition, unworn, and in their original packaging. Upon requesting a refund or replacement, a return label is provided at no additional cost. Free or promotional items must be returned along with the original item to receive a full refund. The refund or replacement process is initiated upon receiving the return, and the credited amount is automatically applied to the original payment method. It may take 1-3 working days for the refund to reflect on bank statements. The new product is shipped within 2 business days.

For purchases outside 30 days requiring a warranty, the customer will need to cover the shipping cost to return the item back to Olightstore.com. Olightstore.com will be responsible for the shipping cost when the item is sent back to the customer and all repair fees.

Regarding the shipping policy, Olightstore.com offers free shipping within the U.S. using USPS for orders over $49 after any discount codes and Coupons/Reward Dollars have been applied. Black Diamond and Legend members can enjoy free shipping on all orders by using USPS. If a change in the logistics method (UPS Ground, FedEx) is needed, additional logistics fees will be charged. The specific logistics fees depend on the region and the gross weight of the product. Customers can also choose the Signature Required service, which is charged. Black Diamond and Legend members need to pay the corresponding logistics fees if the shipping method was changed to UPS Ground or FedEx. Olightstore.com only ships to the U.S. Orders are mainly sent directly to customers from the VA warehouse via USPS or FedEx. The standard delivery time is estimated at 3-7 days. A few orders are sent out from the factory directly via FedEx, DHL, or UPS, with the standard delivery time estimated at 5-10 days. A few remote addresses and military regions need to be sent from the VA warehouse in batches and then sent from the VA warehouse by USPS, which normally takes about 2 weeks. If the order has not shipped, the shipping address can be changed by contacting customer service. However, if the package has been sent out, the shipment cannot be changed.

FAQ

What are the customer reviews for Olightstore.com?

Reviews for Olightstore.com appear to be mixed. Some customers have praised the company's customer service and product quality, stating that they received exceptional service and that the products are exceptional. They mentioned that defective items were replaced with brand new ones without any questions asked. However, other customers have expressed dissatisfaction, citing issues with customer support and product quality. Some customers reported receiving refurbished or defective units that did not work as advertised. There were also complaints about the company's website, with some finding it hard to navigate and others experiencing issues with orders. Despite these issues, some customers have noticed improvements in the company's customer service and shipping times in recent years. Overall, the reviews suggest that while some customers have had positive experiences with Olightstore.com, others have faced challenges. It's important to note that these are individual experiences and may not represent the experiences of all customers.

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